When we last spoke, it was to announce our launch of the new WhoDoYou. We were excited about many of the new features and capabilities, but none more than ‘The Vault.’ We’ve gotten some very excited reactions from our loyal users, and a few questions, so it seemed in order to explain in a bit more detail what this vault is really about, and how it can be useful for you.
Let’s start from the beginning. Most Facebook users can relate to the experience of trying to find an old post. It’s awful! Doubly frustrating is when you know someone posted some advice, a link or even a recommendation that you could really use now. Trying to dig back through old posts and find these little bits of gold is somewhere between very difficult, and impossible.
The classic example is when one of your friends posts a comment like: “My car broke down this morning and I’m in dire need of a good mechanic who won’t charge an arm and a leg. Please help Facebook peeps!” In most cases, friends will reply with a combination of empathy, jokes (you know who you are), and recommendations, e.g. “My guy Joe is amazing, been using him for years. Call him at 555-1212 and tell him I sent you.”
Before WhoDoYou rolled out the vault, there was almost no way for you to go back and find the name and number of that mechanic. But now, when you log in with WhoDoYou, we’ll search through these old comments, and discussions in any of your groups, and automatically categorize the relevant posts for your benefit. In this case, we would identify that a friend recommended a mechanic, in your area, and we would place it in your vault for future reference. Then, if you ever did a search on the site, not only would we show you reviews and recommendations from others in your area, but we’d also show – only to you – the recommendations that come from your personal network.
You can also see how many friendly recommendations you have per category. Just go to the vault, look down the left side of the page, and you’ll see a list of categories with the number of recommendations in parentheses. It’s pretty cool – try it out and see how many you’ve got!
A few other points to keep in mind. First, the vault continues to get better over time. As you and your friends share recommendations on Facebook, join more groups, add more friends, or write reviews on WhoDoYou, we’ll update your results when you return to the vault. Second, we only process posts that relate to local business categories, so we won’t store any additional information that’s unrelated to the recommendations you care about. And finally, the information gleaned from your friends, and discussed in your groups, is for your eyes only. At some point we may offer you the option to share your recommendations with friends, but that’s not something we would do on your behalf.
We hope you find many good recommendations in your vault, and in the coming weeks we’ll update you on other features and capabilities which may help you in finding the best local service providers, recommended by your friends.
As always, we welcome your feedback, so please feel free to contact us at firstname.lastname@example.org. Thanks!
Yoav and the WhoDoYou team