So, have you heard the latest crack about big data?
“Big data is like teenage sex: everyone talks about it, nobody really knows how to do it, everyone thinks everyone else is doing it, so everyone claims they are doing it….” Dan Ariely, Professor at the Center for Advanced Hindsight (and Duke).
Kudos to Prof. Ariely for making light of possibly the most overused cliché of our age – big data (with apologies to “The Cloud”). There are a lot of good reasons that industry folks are pretty excited about big data. Crunching massive amounts of information to generate actionable, predictive conclusions certainly has great promise. Indeed I recently attended a conference where a company that builds in-store technology tools to measure shopper behavior said that they collect 10,000 data points for every unique store visit. And, they have already captured more than 600 million visits. I’m not a mathematician, but if you multiply 600,000,000 x 10,000 you get a really large number. That’s probably useful for big data purposes.
But, for all those non-industry folk, who have no idea what to do with 600 gazillion data points, WhoDoYou has something for you. Specifically, we are using small data to give you as much insight and power as the big boys have with large data. To be really specific, we’re talking about making the everyday decisions around which professionals to use. When searching for an accountant or a mechanic, you know that many of your friends and people you know have already done a similar search. Even better, many of them have quality professionals they’ve been using for years. The problem is, YOU don’t know who they’ve been using, and to capture the information from your friends, or from trusted locals in your area, can be difficult or unpleasant (broadcasting messages via social media, not knowing who to ask, not wanting to bug all your friends every time you need some professional). While this is a pain point that people feel every day, no big data solution that does trend analysis on hundreds of millions of inputs will help you solve what seems like a pretty basic question: who’s the best pediatrician in town?
The good news is, this data exists within your friends and locals’ networks. It’s just called small data, and it turns out to be pretty hard to find and catalogue it. That’s what WhoDoYou is here for – we search for the needles in your many haystacks, and the little nugget of gold in the mass of rocks and dirt. There is so much data and so many conversations happening all around you – none of which help when you want an answer to a very specific question, as in, who is the best piano teacher for your daughter, or what’s the best dentist for cheap, yet high quality care.
You see we specialize in capturing the small data, just the bits you really need. On a typical day across social networks people use common category terms (plumber, lawyer, notary) literally millions of times. But it turns out that only a tiny fraction of those mentions include people asking their friends for help, and fewer still of these public conversations result in a high quality recommendation. But when they do, we’re there for you, capturing, cataloging, and storing the information for when you need it most. That’s why we call it small data, and it’s the reason that our solution – although rooted in big data and deeply technical machine learning algorithms – works so well for people like you, just trying to find basic answers to really important questions.
So the next time you hear people talking about big data and wonder what the heck they’re trying to say, just relax, and think about small data. You know, the stuff that helps you answer the questions you really need, without all the hyper-fad-buzzwordery.
As always, if you have any questions or comments, we love hearing from you. So please be in touch.
Yoav and the WhoDoYou team